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Work.Live.Leicestershire (WiLL) logo European Social Fund / The National Lottery Community Fund logos


Work. Live. Leicestershire is a collaborative project delivered in partnership. This page explains what happens to information gathered from you when accessing Work. Live. Leicestershire. Our partners and their involvement with other projects that have their own privacy protocols that will be accessible on their websites.

About us

Work. Live. Leicestershire is led by Vista, the leading local charity for supporting children and adults with sight loss in Leicester, Leicestershire and Rutland. Collaborating with other locally based organisations to deliver our project, we provide support to unemployed and economically inactive people based in rural Leicestershire. Our current list of partners can be found on the ‘our partners’ website page.

Vista is a registered charity (218992) and a company limited by guarantee (163099). Our registered office is Vista, 16 New Walk, Leicester, LE1 6TF.

What information do we collect?

Information you provide will surround your enquiries, participation or support of our project. This can include (but is not exhaustive of) :

  • Names
  • Email addresses
  • Addresses
  • Telephone numbers
  • Date of birth
  • Copies of proof of identity, employment and right to work in the UK documentation.
  • Other details involving your circumstances or access relative to our project.
  • Website information via Google analytics cookies.


Cookies are small text files that track how you interact with websites which are located on your computer. Using Google Analytics cookies, this information helps us to learn about how you engage with us online and how we can develop your site experiences moving forward. They can be deleted or blocked via your browser settings – however this might prevent certain elements of our website from running properly.

For further information about Cookies please visit the European Commissions guide here:

To speak to us about our website’s cookies please get in touch via the details at the bottom of the page.

Why do we collect your data?

We use information to respond to you, inform the future contact you have with us and help us understand more about who is engaging with our project and why. Sometimes we may use additional information to enhance and monitor the data we have, so that we have a better understanding of our supporters and can effectively inform our funders.

We do analyse and report on data about the number and nature of contacts across the programme. These reports do not contain information which enable you or other individuals to be identified. Sometimes we use the experiences of our project’s participants and contributors to explain the scope and impact of the support we provide. In these circumstances we will either anonymise any personal/identifying information or obtain full consent from you to use your information.

Who do we share information with?

As a partnership consisting of several organisations that is funded by the European Social Fund and the National Lottery Community Fund, data processing can involve sharing information across involved organisations and with the DWP (Department of Work and Pensions) in accordance with European Commission regulatory requirements. Any information you provide will therefore only be shared to essential parties on a need-to-know or legal basis.

There may be instances where your information might be shared with third parties when we refer you to external services or feature in our project’s marketing materials. We would approach you ask for your voluntary consent before sharing information about you with other organisations or audiences that extend beyond our essential data processing.

How can I change or prevent my data from being accessed?

If you have any queries about how your data is being processed or want to amend or remove this information, please get in contact with us via our details below.

Useful contacts

We may change this Policy from time to time so please check this page to ensure that you’re happy with amendments. By using our website, you’re agreeing to the information and data usage as stated on this page.

For any questions about privacy and our practices, please email or write to us at Vista, 16 New Walk, Leicester, LE1 6TF. Alternatively you can call us on 0116 249 8828.

This policy was updated on the 18.04.2019.